My communication device was tilted to the right. Something was very wrong. We were in Starbucks, of course, but my device clearly was not secure. My communication device is on a mount. The screws connecting my device and the mount broke. My caregiver and I were out running errands and with Ace Hardware within walking distance, it was the best bet.
We get there and the manager says, “well, this is unique”. That phrase defines the story of my life and I will admit “unique” certainly fit this situation. I was filled with dread and fear because if I cannot access my device, my life is on hold. The idea was so frustrating that my heart began to pound. Thankfully, the woman who managed the nuts-and-bolts section of the store was not phased as I thought she would be. She took my device downstairs and she figured out that one screw had broken in half. She had to thread it out without damaging the insides. She was needlessly apologizing for how much time it was taking. This is the most important thing in my life other than my wheelchair; take all the time you need.
Her name was Heather. Heather did it! I told her you are my guardian angel and a hero. She denied both names and simply charged me 30 cents for the two screws.
Have a good day,
Hannah!
